Of course. You can test our tool free of charge and without obligation for 14 days. You do not need to enter any payment details at the beginning. After your test, your member area will remain as it is and you can start right away! If you need more time, just let us know and we will extend your trial period. Don't worry, your created courses will not be deleted right away after your trial expires.
Of course you can. You can upgrade or downgrade your plan at any time.
Yes, you can use the Memberspot app on your phone or iPad when you're on the go. You don't need a desktop computer to create your online courses and members' area, and you can brand your own app and make it available to your members with the Pro Plan and above.
Monthly payment is only possible by credit card. For annual payment, we also offer SEPA bank transfer.
We offer you a direct connection to the payment providers Digistore24 and CopeCart. In our easy-to-understand help articles, we show you how it works. You can also connect other providers with Zapier. The process is very simple. You create your digital product and a checkout page where your customers can pay. You promote this page, for example, via a sales page. After the successful purchase, our tool sends the registration information to the course customer as an email.
After your cancellation and the expiry of the contract period, your content remains available for a further 4 weeks. The storage and hosting of videos causes ongoing costs. Therefore, all your content will be deleted afterwards. Of course, you will be informed about this with sufficient time.
Yes, you can use your own domain. Starting with the Pro plan, you can map your own domain or subdomain. If you don't have a domain, we will provide you with a free mymemberspot.io (*.mymemberspot.io) domain name.
Yes, when you create your member area, you can easily and quickly conclude your data processing contract. As a German company, we take data security seriously and work to ensure that we comply with the GDPR guidelines together with our legal advisors. However, we do not provide legal advice and any customer with specific use cases should have their own lawyer review our data processing contract.
If you pay monthly, you can cancel Memberspot at any time. In the case of annual payment, the contract period is 12 months and can be cancelled at any time before expiry. Otherwise, the contract is extended by a further 12 months.
No. Memberspot GmbH is an independent company with the Software-as-a-Service (SaaS) licensing and distribution model. Our software application is hosted in the cloud and accessible via the internet as a service through the web browser. Memberspot can also be integrated on WordPress websites.
Yes! We offer a 20% discount for non-profit organizations. Just contact us with proof of non-profit status.
All prices are in euros without taxes. They are subject to the statutory value added tax.